Our Insights

Leaders need to understand how recommendation systems are shaping customer interactions. Where leaders might once have found themselves[…] Read More

Business decisions have always been made with a mix of intuition and evidence – but technology is forcing[…] Read More

Transformational technical leadership couples practical expertise with leadership excellence. Every industry is being disrupted. All sectors are adapting[…] Read More

In an era of constant disruption, the ability to adjust course quickly is the difference between business failure[…] Read More

A customer-centric mindset should extend to employees. There’s a trend in the business world that we need to[…] Read More

Going digital means more than sticking tech onto legacy business models. Electrification of factories and plants took a[…] Read More

Fintech was a revolution born in the 1970s. In 1977, Fleetwood Mac released the classic album Rumours, the[…] Read More

There’s something stirring south of the Rio Grande. Sometimes one must lay down the gauntlet. Latin America has[…] Read More

Legacy banks must deliver for customers – or they will disappear. History is littered with quotes about the[…] Read More

Networks have transformative power – but leaders need to understand how best to use them. Networks are all[…] Read More

Legacy companies urgently need to rethink their operating models – and there’s more to it than just copying[…] Read More

The pandemic has triggered a fundamental rethink of every aspect of work. The Human Capital Era is upon[…] Read More