
Focus on your customers and employees, and profit will follow
American Express’s Denise Pickett knows that purpose is a much more exciting motivator than strategy – and that[…] Read More
Duke CE’s article library brings you the latest thinking from our thought leaders in Dialogue, the only truly global journal for managers and leaders. Access the whole library below, or explore specific topics of Leadership, Innovation, Strategy, Finance and Marketing.
American Express’s Denise Pickett knows that purpose is a much more exciting motivator than strategy – and that[…] Read More
High- and low-margin companies don’t just have opposite approaches to profit-making; they also often have deep differences in company[…] Read More
The retail industry faces disruption from all sides. If you embrace digitalization now, your company can stay ahead[…] Read More
Customers are now more interested in opportunities for personalization and self-expression than established luxury brands that project an[…] Read More
South African financial services company Nedbank discovered their customers’ real pain points – and how to fix them – using design[…] Read More
People derive great satisfaction from products that they build or shape themselves, even when the quality is relatively low. Dan[…] Read More
China is home to some of the most world’s innovative companies and design incubators. Learning about disruptive leadership[…] Read More
Decision-makers in upper management aren’t your boss – they’re your customer. Learn how to influence them by managing up[…] Read More
The next big challenge for the internet is how to address the hate that festers on its pages. The[…] Read More
Depression, anxiety and unmanageable stress are silent epidemics in the workplace. Here’s how you can help support employees[…] Read More
Psychologist Dr Linda Papadopoulos has dedicated her career to figuring out what makes people tick. Along the way,[…] Read More
Antonio Nieto-Rodriguez shares his tips for keeping even the most scatter-brained of teams focused, engaged, and energized. After[…] Read More